Terms of service

VELINO — Terms of Service

Last Updated: April 2026 Business Registration: 319089025

1. General

This website is owned and operated by Velino (hereinafter: "the Company"). These Terms of Service govern the relationship between the Company and any individual or entity browsing or using this website (hereinafter: "User").

The Company reserves the right to modify these Terms at any time, at its sole discretion and without prior notice. It is the User's sole responsibility to review and comply with these Terms at all times.

By using this website, the User agrees to all terms and conditions herein without limitation or reservation. The User agrees that neither they nor anyone on their behalf shall have any claim or legal action, directly or indirectly, against the website, the Company, its operators, owners, or managers.

  • Product prices are listed in USD.
  • Product images are for illustration purposes only and may differ slightly from the actual product.
  • The Company does not guarantee availability of all products displayed on the site.
  • The Company may offer promotions at any time and reserves the right to end them without notice.
  • This website and its contents are intended for personal, non-commercial use only.

2. Eligibility

By using this website and making a purchase, you confirm that:

  • You have read and agree to these Terms
  • You are at least 18 years of age
  • You are legally capable of entering into binding agreements under US law

3. Jurisdiction & Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be subject to the jurisdiction of the applicable US courts. The parties agree to attempt to resolve any dispute informally before initiating formal legal proceedings.

4. Intellectual Property

All content on this website — including but not limited to trademarks, trade names, logos, product designs, images, text, and software — is the exclusive property of Velino. No license or rights are granted merely by accessing this website.

You may not:

  • Copy, reproduce, distribute, or sell any content from this site
  • Use Velino trademarks or branding without prior written consent
  • Create derivative works based on any content from this site

5. Product Disclaimer

  • Product images displayed are for illustrative purposes only
  • Individual results may vary
  • The Company makes no medical claims regarding its products
  • Products are not intended to diagnose, treat, cure, or prevent any medical condition
  • Consult a physician before use if you have any medical conditions

6. Limitation of Liability

To the maximum extent permitted by applicable law, Velino shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

7. Warranty

Velino provides a limited warranty against manufacturing defects. This warranty does not cover:

  • Damage from accidents, drops, or misuse
  • Normal wear and tear
  • Damage caused by failure to follow product instructions

Velino also offers a paid repair service beyond the warranty period, subject to the Company's sole discretion.

8. User Accounts & Data

When creating an account or making a purchase, you are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information and to update it as necessary.

9. Prohibited Activities

Users agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the site
  • Transmit any harmful, offensive, or disruptive content
  • Violate any applicable local, state, national, or international laws

10. Modifications to Service

Velino reserves the right to modify, suspend, or discontinue any part of the website or service at any time without notice or liability.

11. Contact Us

For questions, concerns, or support, please contact us at:

📧 velinosupport@gmail.com 🌐 velinors.com

We aim to respond within 1–2 business days.

12. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy, constitute the entire agreement between you and Velino regarding your use of this website and purchase of our products.

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.